INFORMATION

FESTIVAL DATES & TIMES:

  • Saturday, August 16: 1-11pm *Fireworks Saturday Night
  • Sunday, August 17: 1-8pm
Please Note: Lobster Meal redemption open from 1-7:30pm (only) each night 

FAQ

Is this a family-friendly event?

Yes! Food and entertainment for all ages.

Can I bring in my own food & drinks?

No, sorry, no outside food or beverage will be allowed into the festival.

Are pets allowed into the fest?

Only service animals will be allowed to enter.

Where is this fest located?

The event will take place at the Navy Pier Beer Garden and surrounding space. There are Uber/Lyft/Taxi drop off points at ENTRANCE 2.

What if it rains?

Our festival will go on, rain or shine!

Is re-entry allowed?

Yes, feel free to come and go as you please, you just can’t bring in any outside food or beverages.

Where does my seafood come from?

Our live lobster will be flown in fresh from the east coast by Lobster Gram (our official seafood provider).

What do I do if I can't find my lobster meal tickets?

You will need to locate your ticket to redeem any pre-orders. We suggest checking your email used at purchase (including Inbox, Promotional, or Spam folders) by searching the words “Your Tickets” and/or “Great American Lobster Fest Tickets”.

What does my ticket purchase include?

– A Lobster Meal (Whole Lobster with corn, potato, butter, dinner roll, sweet treat & lemon wedge)
– One (1) drink ticket redeemable for a domestic beer, White Claw hard seltzer, bottle of water, or soda.

– Reserved seating areas with lake views
– Access to festival grounds with live music stage
– Chicago Air & Water Show visibility

Advance Meal Pick up closes at 7:30pm each night. You must redeem your meal token and lobster entrée before this time. There are no refunds or exchanges for missing the meal redemption cut off time.

Do I have to have a ticket to enter?

No! The festival is taking place in the Navy Pier Beer Garden and is OPEN TO THE PUBLIC FREE OF CHARGE.  We also have tremendous a la carte seafood, landfood, cold drinks, desserts, and more available.

What time will food be served?

Day of festival food will be available for purchase from 1-9pm. Advance Meal Pick up closes at 7:30pm each night. You must redeem your meal token and lobster entrée before this time. There are no refunds or exchanges for missing the meal redemption cut off time.  

How do I redeem my meal if I pre-purchased?

Make sure to print out your ticket or have it pulled up on your device when arriving. The Advance Meal Pickup Area entrance is located on the SOUTH side of the Navy Pier Beer Garden under the banner. Simply go there, get your ticket scanned, and you will be given a token to redeem your meal whenever you’re ready! Advance Meal Pickup closes at 7:30pm each night. You must redeem your meal token and lobster entrée before this time. There are no refunds or exchanges for missing the meal redemption cut off time.  

Will there be seating available?

Yes – there is plenty of seating and tables available. There is designated reserved seating for patrons purchasing a Lobster Meal and first-come first-serve seating throughout the space for day of attendees. If you’re looking to guarantee seating, we suggest pre-purchasing a Lobster Meal.

What time will drinks be served?

Noon-10pm each day.

Still have questions? Shoot us an email!

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